Thank you for purchasing our services at JXTuning.co.uk
We offer a money-back guarantee for all purchases made on our website. If you are not satisfied with the service that you have purchased from us, you can get your money back no questions asked. The following criteria will determine how much you will be reimbursed in the event of a cancellation;
Only ONE of the following scenarios will apply to you, we use this process to work out exactly how much will be returned;
1. Order failed – No refund will be reimbursed due to no payment received.
2. Order Created (Paid) until the day before installation – Full, no questions asked 100% money back guarantee.
3. On the Day of Installation – a refund will be provided, minus £70 and minus Mobile Installation charges (unless this was discounted). This is to cover any expenses we may have incurred.
4. After Installation – No refund will be provided, if there are issues with the software we have installed, we will make attempts to correct and resolve any issues.
If you have any additional questions or would like to request a refund, feel free to contact us.